Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Beautiful beach location
Helpful and accommodating staff
Limited dining variety
Cramped bathroom in the suite
8.6/10
Great
Rooms
8.5
Location
8.9
Service
9.0
Dining
7.7
Guest reviews
8.6/10
based on 11 reviews
8.2
8.2/10 based on 789 reviews
Heather
United Kingdom,
April
2024
9.2/10
This hotel is a true hidden gem with amazing rooms, exceptional service, and a stunning location. The dining experience is delightful, although some facilities could use a bit of an upgrade. The value for money is excellent, making it a top choice for a relaxing getaway.
Rooms
10.0
I was blown away by the luxurious rooms with a big comfy bed, jacuzzi baths, and a big balcony. The hot tub on the veranda with lattice slats on 2 sides was a real treat.
Service
9.0
The staff here really went above and beyond to make my stay special. From assisting with early check-in to providing excellent room service, everything was top-notch.
Location
10.0
The hotel is perched on top of a hill in the very quiet town of Arue, offering breathtaking views of Moorea Island. Being right next to the beautiful black sand beach was a dream.
Dining
9.0
The included traditional shabu-shabu dining experience was a highlight of my stay. The flavors were authentic and the atmosphere was lovely.
Facilities
8.0
The facilities were impressive, although some areas could benefit from a touch-up to match the luxury of the rest of the hotel.
Danielle
United States of America,
March
2024
9.0/10
I had a wonderful stay at this hotel! The room with a jacuzzi was amazing and the free hot buffet breakfast was a great start to my day. The big comfy bed made my sleep incredibly relaxing, but I wished the bathroom in the suite was a bit more spacious. The location on the black sand beach and the view of Moorea Island added to the charm of the hotel.
Rooms
9.0
I loved the room with the jacuzzi, and the big comfy bed was a dream. The only downside was the slightly cramped bathroom in the suite.
Service
9.0
The staff here went out of their way to help us during a very early check-in and a very early check-out. The reception desk was always welcoming and accommodating to our needs.
Location
10.0
The hotel is right on a black sand beach and offers stunning views of Moorea Island. It's a perfect getaway with good amenities not too far away.
Dining
8.0
The included meals were delicious with home-made pies and jams. However, I wished there were more variety in the dining options.
Facilities
9.0
The facilities were top-notch, offering everything from room service to car hire. I was impressed by the range of services available.
Beautiful beach location
Limited dining variety
Will
United Kingdom,
March
2024
8.2/10
The hotel offers a mix of positives like a stunning view of Moorea from the big balcony and a convenient outdoor kitchen, but falls short without a great view. The service stood out by going the extra mile with early check-in and check-out assistance. The location, right by a beautiful black sand beach, adds to the charm, but the dining experience, though inclusive, lacked variety beyond yogurts.
Rooms
8.0
The room with the big balcony featuring a fabulous view of Moorea was a highlight. The outdoor kitchen added a nice touch.
Service
9.0
The service was exceptional, especially with the assistance provided during our early check-in and check-out.
Location
9.0
The hotel is ideally situated along a beautiful black sand beach, enhancing the overall experience.
Dining
7.0
The dining experience, while including meals, could benefit from more variety beyond just yogurts.
Facilities
8.0
The hotel provides a range of facilities that contribute to a comfortable stay.
Scott
United Kingdom,
January
2024
8.2/10
This hotel offers a mix of great views and some drawbacks, like the lack of a great view from certain rooms. The rooms come with a hot tub on the veranda and a queen-size bed, providing a cozy stay. The service is exceptional, especially with their willingness to assist during early check-ins and check-outs. The location in the quiet town of Arue is lovely, with some rooms offering a beautiful bay view. Overall, the facilities are well-equipped for a comfortable stay.
Rooms
8.0
I loved my room with the hot tub on the veranda and the queen-size bed, but unfortunately, my view wasn't as breathtaking as I hoped.
Service
9.0
The staff went out of their way to make my stay smooth, from early check-ins to being extra helpful at the reception desk.
Location
9.0
The hotel sits atop a hill in the peaceful town of Arue, offering a serene environment with lovely views of the bay from the garden.
Dining
7.0
I enjoyed the typical local bread, but I wished for a bit more variety in the dining options.
Facilities
8.0
The facilities were convenient and had everything I needed for a comfortable stay.
John
United Kingdom,
December
2023
7.8/10
I had a great experience at this hotel! The rooms on the 5th 'Premier' floor offered a wrong bags with a great view from the large balcony. The free hot buffet breakfast was a definite plus, and the hot tubs were a nice touch. However, there were some issues with the bags mix-up, which was a downside.
Rooms
8.0
The rooms on the 5th 'Premier' floor had a great view from the large balcony and came with a free hot buffet breakfast. The hot tubs were a nice addition.
Service
9.0
The staff at the reception desk were incredibly helpful during a very early check-in and a very early check-out. They really went out of their way to assist us with everything we needed.
Location
7.0
The hotel's location at the bay outside of Papeete with a view of Moorea Island was stunning! Being right on a black sand beach added to the beauty of the place. However, the mix-up with the bags affected the overall experience.
Dining
7.0
The dining experience was pleasant, especially with the included fried oysters. However, there were some issues with the wrong bags provided.
Facilities
8.0
The facilities were good overall with pleasant amenities like the hot tubs. However, the wrong bags issue impacted the experience slightly.
Great view
Wrong bags
Anna
United States of America,
December
2023
8.8/10
I had a lovely stay at the hotel, enjoying the clean and comfy rooms, friendly staff, and great location near the beach. However, the dining options were limited. The hotel offers a beautiful view of Moorea Island!
Rooms
8.0
The rooms were clean and comfortable with a big comfy bed and jacuzzi baths. However, there was a mix-up with the bags on the 5th 'Premier' floor.
Service
9.0
The staff at the reception desk were incredibly helpful, assisting with early check-ins and check-outs. They went out of their way to make our stay pleasant.
Location
9.0
The hotel is located on a hill in the quiet town of Arue overlooking a black sand beach with a stunning view of Moorea Island. It's a perfect spot for a peaceful getaway.
Dining
9.0
The dining experience was top-notch, especially the included hot buffet breakfast. They serve the best pizza in town!
Facilities
9.0
The hotel offers excellent facilities including car hire, laundry services, and happy hour. The black sand beach and the restaurant add to the charm of the place.
Arthur
United Kingdom,
December
2023
9.0/10
The hotel offers a beautiful view from the large balcony and a relaxing spa bath in the rooms. The free hot buffet breakfast is a nice touch, but the veranda with the hot tub enclosed by lattice slats on 2 sides adds a unique charm. However, the price may not be the most budget-friendly option.
Rooms
9.0
I absolutely loved the rooms with the large balcony and spa bath, and the hot tub on the veranda was a great place to unwind.
Service
9.0
The staff truly went out of their way from a very early check-in to a very early check-out. Their service at the reception desk was exceptional, offering various amenities and assistance throughout my stay.
Location
10.0
The hotel's location on top of a hill in the quiet town of Arue, overlooking the bay with a view of Moorea Island, is simply breathtaking. It's a peaceful retreat away from the hustle and bustle.
Dining
8.0
The dining experience, especially the included Indonesian food, was a delightful culinary journey. The flavors were authentic and satisfying.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay. The amenities were modern and convenient.
Christopher
United Kingdom,
September
2023
8.8/10
The hotel is perched on a hill in the serene town of Arue, overlooking a black sand beach with stunning views of Moorea Island. The rooms are spacious with a lovely hot tub in the bathroom and a plush bed, complemented by a generous patio. The service was exceptional, going above and beyond to accommodate our early check-in and check-out needs. However, the hotel's location limits nearby dining options, but the dining experience was enhanced with delicious laksa. The facilities are modern and well-kept, offering a pleasant stay overall.
Rooms
9.0
The rooms are inviting with a hot tub, comfortable bed, and a spacious patio.
Service
9.0
The staff was incredibly helpful from reception to room service, ensuring a seamless and enjoyable stay.
Location
9.0
Tucked away on a hill in Arue, the hotel boasts a tranquil setting with breathtaking views of the black sand beach and Moorea Island.
Dining
8.0
Delightful dining experience with flavorful laksa complementing the limited but satisfactory menu options.
Facilities
9.0
The hotel offers modern and well-maintained facilities, including a hot tub in the room for added relaxation.
James
United Kingdom,
September
2023
8.0/10
The hotel is situated right on a black sand bay, offering a serene atmosphere for relaxation. The rooms are spacious and include a hot tub on the veranda, providing a luxurious touch. The service was exceptional with assistance provided for early check-in and check-out. However, the dining options were somewhat limited, and the facilities could be more modern.
Rooms
9.0
The rooms are spacious and feature a jacuzzi tub, along with a queen size bed for ultimate comfort.
Service
9.0
The staff went above and beyond to assist us with early check-in and were attentive throughout our stay.
Location
8.0
Nestled on a black sand bay, the hotel offers a peaceful retreat with easy access to a beautiful sandy beach.
Dining
7.0
The dining experience was pleasant with made-to-order sandwiches included in the stay.
Facilities
7.0
The facilities were adequate, but could benefit from some modern upgrades.
Stephanie
United States of America,
July
2023
8.2/10
The hotel is situated on the bay outside Papeete, offering a splendid view of Moorea Island. Its location on the beautiful black sand beach is a major plus, but the rooms on the 5th 'Premier' floor had the issue of receiving the wrong bags. The large balcony with an outdoor kitchen provides a great view, making it a mixed experience overall.
Rooms
7.0
The rooms on the 5th 'Premier' floor had the inconvenience of receiving the wrong bags, but they come with balconies and a lovely view from the large balcony.
Service
9.0
The service was exceptional, with the reception desk staff going out of their way to assist us during a very early check-in and a very early check-out. They were very accommodating.
Location
9.0
The hotel is ideally located on the bay outside Papeete with a stunning view of Moorea Island. Being right next to a nice beach makes it a prime spot for a relaxing stay.
Dining
8.0
The dining experience was pleasant with included grilled meats, offering a decent meal option.
Facilities
8.0
The hotel boasts picturesque tropical gardens and is situated right on the beach, enhancing the overall ambiance of the property.
Neil
United Kingdom,
June
2023
8.4/10
The hotel is situated on the Eastern part of the island, on top of a hill in the tranquil town of Arue, providing a unique setting on a black sand beach. The rooms are spacious with a big balcony, kitchen, comfy bed, and hot tubs, offering a luxurious feel. The service was exceptional, going above and beyond to assist with early check-ins and offering various amenities. However, the location is a bit isolated from restaurants and away from Papeete center, which might not suit all travelers. The dining experience, while including some options like fries, could be more diverse. The facilities are top-notch, making for a comfortable and modern stay.
Rooms
9.0
The rooms are spacious with a big balcony, kitchen, comfy bed, and hot tubs, offering a luxurious feel.
Service
9.0
The service was exceptional, with staff going out of their way to assist with early check-ins and offering various amenities.
Location
8.0
The hotel is on a black sand beach, providing a unique setting on the Eastern part of the island, on top of a hill in the town of Arue.
Dining
7.0
The dining experience offers some options like fries, but could be more diverse.
Facilities
9.0
The facilities are top-notch, making for a comfortable and modern stay.
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